Privacy Policy

Last updated: 2026-07-13

This Privacy Policy describes how Dorquiva Pty Ltd ("Dorquiva", "we", "our", or "us") collects, uses, stores, and discloses personal information in Australia. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to our websites, applications, communications, and services provided to clients and users.

Information we collect

We may collect personal information such as names, contact details, role or employer, preferences, usage data, device and browser information, IP address, and interaction history with our digital properties. When providing software development and support, we may also handle business contact information of client stakeholders and technical users. Where analytics or error monitoring is implemented, event data may include timestamps, pages visited, and general device attributes.

How we use information

We use personal information to provide and improve services, respond to enquiries, deliver proposals, manage projects, authenticate users, configure access, send operational communications, and maintain security. With consent where required, we may share updates about features, events, or content relevant to your interests. Aggregated or de‑identified analytics help us understand performance and usability so that we can refine user experience.

Legal basis and consent

Our handling of personal information is based on legitimate interests related to delivering contracted services, compliance with applicable laws, and, where required, consent. You may opt out of certain communications by following instructions in messages or by contacting us using the details provided below.

Sharing and disclosures

We may share personal information with trusted service providers assisting in hosting, monitoring, communications, or project delivery. These providers are engaged under appropriate terms and are expected to protect information consistent with this policy. We may disclose information where required by law, regulation, or a valid legal request, and during business transfers subject to reasonable safeguards.

Storage, location, and security

Information may be stored in Australia or other jurisdictions using reputable cloud infrastructure. We apply administrative, technical, and physical measures designed to reduce risks of unauthorised access, alteration, or misuse. These measures include access controls, encryption in transit for supported services, and development practices aligned with secure coding guidelines.

Data retention

We retain personal information for periods that align with project needs, legal requirements, and our records management practices. When information is *** longer required, we take reasonable steps to delete or de‑identify it.

Your rights

Subject to applicable law, you may request access to personal information we hold about you and seek correction if it is inaccurate, out of date, incomplete, or misleading. We will respond within a reasonable period. If you have concerns about our handling of personal information, you may contact us to seek resolution. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Third‑party content and links

Our services may reference third‑party content or systems that operate under their own policies. We encourage you to review the privacy statements of those providers to understand their practices.

Children

Our services are primarily intended for business use. We do not knowingly seek personal information from individuals under the age of 16. If you believe such information has been provided to us, please contact us so that we can take appropriate steps.

Contact

For privacy enquiries, requests, or feedback, contact Dorquiva Pty Ltd at Dorquiva@gmail.com or by phone at + (61) 47 328-59-41. Postal address: 45 Fitzroy Street, St Kilda VIC 3182, Australia.

Updates to this policy

We may update this Privacy Policy from time to time. Changes take effect when published on this page with the updated date shown above. Material updates may be highlighted within our website or communications.