Custom CRM Solutions — Built for Australian Teams

Dorquiva delivers secure, cloud-ready CRM systems tailored to your workflows: sales, support, operations and integrations across web and mobile.

Location: St Kilda, VIC — serving Australia

Delivery: On-premise or cloud-native (AWS/Azure)

Integrations: ERP, accounting, marketing automation, single sign-on

Request a Proposal Our Process

Why a custom CRM?

Off-the-shelf tools can constrain processes and data ownership. Our custom CRMs are designed to match your sales motions, reporting needs, and compliance obligations in Australia (including data residency when required).

Custom data model and permissions
Automations tailored to your operations
Native mobile apps for field teams

Talk to our architects

Core features we deliver

Scalable modules you can pick and extend

Sales & Pipeline

Custom lead routing, quota tracking, pipeline analytics and automated follow-ups.

Service & Support

Tickets, SLAs, customer history, and knowledge-base integrations for fast resolution.

Integrations & APIs

Bi-directional connectors to accounting, marketing, and BI platforms with webhooks and REST APIs.

Business outcomes

Faster lead-to-revenue cycles
Clear, auditable customer history
Reduced manual work through automation
Reporting that ties to KPIs and executive dashboards

We emphasise measurable improvements — typical clients see 20–40% lift in operational efficiency within 6 months.

Start a discovery call

How we work — simple phased delivery

Transparent milestones, fixed-scope options or iterative delivery

Discovery

Stakeholder interviews, success metrics, and technical audit.

Design

UX flows, data model, and integration design with prototype.

Build

Incremental sprints, automated testing, and security reviews.

Operate

Support, monitoring, and roadmap-led improvements.

Pricing guide

Indicative pricing for planning. Final estimates after discovery.

Package	Scope	Typical cost (AUD)
Starter CRM	Core sales + basic integrations	$25k–$45k
Growth CRM	Advanced automations, reporting	$45k–$120k
Enterprise	Custom modules, on-prem/cloud, SSO	$120k+

We offer fixed-scope milestones and retained support agreements. Get a tailored estimate via our team.

Get an estimate

Compliance & Security

Data encryption at rest and in transit, role-based access, audit logs and optional Australian data residency.

Read privacy & security

Frequently asked questions

Small deployments (starter) typically 8–12 weeks; growth and enterprise projects range from 3–9 months depending on integrations and custom modules.

Yes — data mapping, ETL processes and validation, plus phased cutover strategies to minimise downtime.

Yes — we can provision AWS, Azure or private hosting in Australian regions to meet data residency and regulatory needs.

A. Founder

Lead architect with experience building CRM and enterprise apps for Australian markets.

Our delivery team

Product managers, engineers, UX designers and QA working in small cross-functional teams. We pair with client stakeholders for transparent governance and clear sprint outcomes.

Meet the team Schedule discovery

Case study — Retail chain CRM

We delivered a multi-site CRM with POS and inventory integrations, mobile order capture and customer loyalty — reduced lead response time by 60% and improved retention.